Perfect Aire 1PTC12A-5. 0 12,000/11,800 BTU Packaged Terminal Air Conditioner, EER 10. 7. Perfect Aire's PTACs (Package Terminal Air Conditioners) are manufactured using the highest-quality materials to ensure efficiency, durability and dependability! These heavy-duty industrial style energy efficient units combine Energy Efficient Ration (EER) as high as 11. 9, AHRI certification and UL listed to provide one of the best overall values on the market today! With their sleek design and low profile, these units are perfect for any large area, such as; hotels, hospitals, and cafeteria's to name a few. Unit features (cooling ONLY); compressor restart delay (designed to prevent short-cycling of the compressor, this feature extends overall compressor life), high temperature protection in heating operation (the compressor and/or the electric heat assist will be switched off to prevent damage if indoor temperatures are too high), cULus Listed, AHRI Certified and Refrigeration Institute), eco-friendly refrigerant, 12,000 BTU cooling capacity, 15,000 BTU heating capacity, airflow (CFM) : high-405, medium-394, low-382, indoor side noise level dB(A) : high-52, medium-49, low-46, outdoor side noise level dB(A) : high-66, power supply : 208/230V, 60Hz, 1Ph, 3500-watts, and plug type 30. Thirty-month full replacement warranty! Today's consumer desires more, expects more and demands more when spending their disposable income and Perfect Aire delivers on all counts. When you need the best, look no further than Perfect Aire! Quality products and unmatched customer service are the key drivers behind Perfect Aire. From dehumidifiers, humidifiers, and an assortment of portable, window, and through the wall air conditioning units, Perfect Aire offers products suited to a wide range of needs. Should you need any support with our products we are more than happy to assist you, please contact us at 877-365-6274 or email supportatperfectaire. us